FAQ

Important Notes

• —Fan letters will be reviewed, and management reserves the right to withhold delivery if the content is deemed inappropriate.
• —Letters containing personal information (address, phone number, email, etc.) cannot be delivered.
• —Only the letter itself will be given to the talent. Envelopes will not be passed on. Please include only your real name, handle, or account name in the letter.
• —We do not accept gifts. If any items are included, both the gift and the letter will be discarded.
• —Any letters that violate these rules will be discarded at management's discretion.

Frequently Asked Questions

• —Can I send gifts other than fan letters? — At this time, we only accept gifts after prior consultation. Items such as doujinshi, group messages, and albums can only be sent after prior consultation.
• —Can I send or attach photographs? — Sorry, for privacy protection reasons, we cannot accept photographs.
• —Are there limits on the length or number of pages? — No specific limits are set.
• —Can I send letters from overseas? — International mail is accepted. However, we cannot guarantee shipping fees or delivery times.
• —Can I send fan letters via email or digitally? — At this time, we only accept physical letters. Please use event digital message boards for electronic messages.
• —Can I send letters for multiple talents in one package? — Yes, but please make sure to separate letters for each talent.
• —Will I receive a reply? — Replies are not provided.
• —Can I send fan letters via postcards or greeting cards? — Only letters placed in a mailing envelope are accepted. Please avoid including personal information directly on postcards or greeting cards.
• —How are fan letters given to the talent? — Envelopes are removed, and only the letter itself is delivered to the talent.
• —Can I have my letter delivered on a talent's birthday or for an event? — Delivery date requests cannot be accommodated, as all letters must first go through a review process.
• —Can I include a social media URL? — Social media IDs or URLs may be included only if they do not contain personal information. Addresses and phone numbers are not allowed.

Items Requiring Prior Inquiry

• —Doujinshi (self-published and already distributed)
• —10 or more autograph boards (shikishi)
• —Drawings or illustrations
• —Fan books